Ask Us!

Written By Jonas Benanas Supper - February 07 2012

Comments

Erica Dunkin
May 30 2019

I ordered two baby jogger car seat adapters from your website on April 6th, and have yet to receive them. I sent an email to your support on May 10th asking about where our shipment is, and have yet to hear a response from you. This is my last attempt on reaching out for answers from you before I reach out to the BBBB or CFPB.

Erica Dunkin
May 30 2019

I ordered baby jogger car seat adapters from your website on April 6 and have yet to receive them. I sent an email to your support on May 10th asking about where our shipment is, and have yet to hear back from you. You do not have a phone number listed on your website. This is my last attempt to get answers from you before I reach out to the BBB or CFPB.

Melinda Emig
May 24 2019

Great Customer Service! Thank you Michael and Team for making right on my son’s birthday present. You rarely see this level of customer service anymore. Greatly appreciated.

Melinda Emig
May 23 2019

I ordered a Hamlinz Piggie Hoodie for my sons birthday Saturday via Fed Ex. You shipped the WRONG HOODIE – you sent me a TSM Hoodie. I ordered the Hamlinz Piggie Hoodie. You don’t even have a phone number I can call. Please email me and confirm you are Fed Ex-ing the correct order for delivery Saturday.Order #115481

Gabby Valdez
May 18 2019

Will the black Hamlinz hoodies be restocked in sizes XL-3XL? I purchased a L but it ran a little small, so I had to return it but the bigger sizes are all sold out D:

Chue Vue
December 12 2018

Hey I purchased a jersey on December 3rd, no confirmation to my email or anything. Is there not a tracking on the shipment or something? The purchase was successful because the money was taken out of my account, so I just need to know where it is and how long a normal shipment is supposed to be. Please email me asap

Mansoo Kim
November 07 2018

Do the redline hoodies (either grey or black) restock for sizes large? If so, when?

Preston Peddicord
October 24 2018

I accidentally entered the wrong shipping address for my order
#106048

Adam Barroso
September 25 2018

Ive already sent an email to your help but I accidentally ordered a x-small Hoodie instead of a medium
Order# 105463

Jacob Noel
May 20 2018

How long for black red line hoodie size medium restock usually take?

GuyInRed
May 06 2018

Yo do you had shipping in the Iloilo Philippines and how much does it cost?

Francesco
September 20 2017

How much is shipping for TSM Season 4 Jacket to Switzerland?

Josip Baricic
August 18 2017

How much is shipping for TSM 2016 TEAM SHIRT JERSEYS WITH PLAYER NAMES to Croatia?

Noah Cohen
August 09 2017

The solomid store got my order wrong. You sent me 2XL and XL sizes for some reason. I have no idea why. I asked for 3 size L shirts.

Address:

Noah Cohen
299/B Viale Druso
Bolzano 39100
Italy

Order #89975

What the heck, guys. These were expensive,

Alex Bush
July 06 2017

How often do you restock your items?

amanda c
June 15 2017

I want to return an item. Is it okay to return it in the same package that you sent it in, but with a different shipping label?

Kevin V
June 04 2017

How often does the store repopulate sold out items?

brandon nguyen
May 19 2017

i ordered the wrong size by accident! i got a 2017 hoodie
i need a 2xl but i ordered a medium ;C

Justin
April 20 2017

I placed an order for a TSM Jersey, after a day it was processed and I was given a tracking number. A few days later I received an email claiming the order was cancelled. I can still track my order using the tracking number, how do I know if my order was actually cancelled? How long does it usually take to receive replies from store@solomid.net?

Eric Lin
February 18 2017

Can u give me the tracking number for order #83435 please, I ordered the season 4 jacket and I’m really hype for it

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