Ask Us!

Written By Jonas Benanas Supper - February 07 2012

Comments

Chue Vue
December 12 2018

Hey I purchased a jersey on December 3rd, no confirmation to my email or anything. Is there not a tracking on the shipment or something? The purchase was successful because the money was taken out of my account, so I just need to know where it is and how long a normal shipment is supposed to be. Please email me asap

Mansoo Kim
November 07 2018

Do the redline hoodies (either grey or black) restock for sizes large? If so, when?

Preston Peddicord
October 24 2018

I accidentally entered the wrong shipping address for my order
#106048

Adam Barroso
September 25 2018

Ive already sent an email to your help but I accidentally ordered a x-small Hoodie instead of a medium
Order# 105463

Jacob Noel
May 20 2018

How long for black red line hoodie size medium restock usually take?

GuyInRed
May 06 2018

Yo do you had shipping in the Iloilo Philippines and how much does it cost?

Francesco
September 20 2017

How much is shipping for TSM Season 4 Jacket to Switzerland?

Josip Baricic
August 18 2017

How much is shipping for TSM 2016 TEAM SHIRT JERSEYS WITH PLAYER NAMES to Croatia?

Noah Cohen
August 09 2017

The solomid store got my order wrong. You sent me 2XL and XL sizes for some reason. I have no idea why. I asked for 3 size L shirts.

Address:

Noah Cohen
299/B Viale Druso
Bolzano 39100
Italy

Order #89975

What the heck, guys. These were expensive,

Alex Bush
July 06 2017

How often do you restock your items?

amanda c
June 15 2017

I want to return an item. Is it okay to return it in the same package that you sent it in, but with a different shipping label?

Kevin V
June 04 2017

How often does the store repopulate sold out items?

brandon nguyen
May 19 2017

i ordered the wrong size by accident! i got a 2017 hoodie
i need a 2xl but i ordered a medium ;C

Justin
April 20 2017

I placed an order for a TSM Jersey, after a day it was processed and I was given a tracking number. A few days later I received an email claiming the order was cancelled. I can still track my order using the tracking number, how do I know if my order was actually cancelled? How long does it usually take to receive replies from store@solomid.net?

Eric Lin
February 18 2017

Can u give me the tracking number for order #83435 please, I ordered the season 4 jacket and I’m really hype for it

Payton
February 15 2017

Still haven’t had an update on my order :/ it was placed on the 29th of January and still hasn’t shipped yet. Help!

Sydney Ward
February 14 2017

I was just wondering if I could possibly get a tracking number for order #83174 I ordered it over a week ago and was just wondering when I should be expecting it. The FAQs say about 4-8 days, but I’m not sure if it’s shipped yet? Thank you guys for all your help! :)

Jingyu Zhang
January 25 2017

I just made a order and i typed a wrong email address their . i think it will be canceld automatically if i dont reply the confirmation email . So i made another order which is the same as the first one with a correct email address . But i found 2 orders are both confirmed now . Now i just want to cancel the first order which is #82860 cuz i dont wan to buy the same items . Thanks.

Hope Eisenmenger
January 10 2017

Hello can I get my tracking number for order #82521 thank you

Sara
December 03 2016

Is there a way I can know the status of my order?
#79598, ordered on 11/27/2016.

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